Simple, transparent pricing
One-time deployment fee to get you live. No per-seat charges, no hidden costs, no surprises.
AI Workspace
For teams that need secure AI chat across company knowledge and tools
9,850 one-time implementation
Features:
- Workspace usage (Chat & Agents features)
- Use top AI models (ChatGPT, Claude, Gemini, and more)
- Connectors (Slack, Teams, Google Drive, SharePoint, Atlassian, and more)
- Knowledge base setup (manual, Google Drive, SharePoint, OneDrive, etc)
- Workflow space and templates
- SSO and admin controls
- Up to 50 users
E-commerce Workspace
AI-powered shopping and support with Zendesk escalation
12,650 one-time implementation
Everything in the AI Workspace plan and:
- Embeddable Chat (secure chat widget into your website)
- OpenUI framework (ready to use e-commerce interfaces)
- Integration (Zendesk Conversations and escalation)
- Web Source (crawl websites to import their content as documents)
- E-commerce workflows and templates
- SSO and admin controls
- Up to 50 users
Enterprise
For organizations with 50+ team members who need secure AI adoption at scale
Everything in the AI Workspace plan and:
- Observability and usage analytics
- Advanced governance and controls
- Priority access to new features
- Additional connectors (Odoo ERP, and more)
- Custom integrations and architecture
- Onboarding sessions and AI literacy courses
- 50+ users and unlimited data
Includes Mitigate AI Platform licence and support services for a 1 year period. All prices exclude VAT.
What you get
Every plan includes the full platform, implementation, and a 1-year licence with support.
Top AI models
Use ChatGPT, Claude, Gemini, and more. Switch providers anytime — no lock-in to a single model.
Knowledge base setup
Connect Google Drive, SharePoint, OneDrive, or add content manually. The AI knows your business from day one.
Connectors and integrations
Slack, Teams, Atlassian, Zendesk, and more. Your AI works where your team already works.
Workflow space
Pre-built templates and custom workflows to automate repetitive tasks across your organization.
SSO and admin controls
Enterprise-grade security with single sign-on, role-based access, and full admin controls.
Implementation included
We handle the full setup — platform configuration, knowledge base, onboarding, and go-live support.
Common questions
Everything else you might want to know before getting started.
What's the difference between AI Workspace and E-commerce Workspace?
AI Workspace is for internal teams — secure chat, knowledge base, and connectors for day-to-day work. E-commerce Workspace adds customer-facing features: embeddable chat, OpenUI interfaces, Zendesk escalation, and e-commerce workflows.
What does the one-time implementation fee cover?
Full platform setup, knowledge base configuration, connector integration, onboarding for your team, and go-live support. We handle everything so you can start using the platform immediately.
What happens after the 1-year licence period?
You can renew the licence and support plan. The platform and your data remain fully accessible — there's no kill switch or forced renewal.
How fast can we go live?
Most deployments go from kickoff to production in under a week. Complex integrations may take 2–3 weeks. We've never needed more than a month.
When should we choose the Enterprise plan?
If you have 50+ team members, need observability and governance controls, or require custom connectors like Odoo ERP. Enterprise includes onboarding sessions and AI literacy courses for your organization.
Can I switch LLM providers later?
Yes. The platform is model-agnostic — you can switch between OpenAI, Anthropic, Google, or other providers at any time without re-deploying.
Do you offer a pilot or proof of concept?
Yes. We typically start with a focused pilot on one use case so you can see real results before committing to a broader rollout.
Can I deploy on my own infrastructure?
Yes. Mitigate AI Platform supports Docker Compose, Kubernetes, and AWS EKS deployment on your own infrastructure. Your data never leaves your servers.
What our clients say
Implementing the Mitigate AI Platform has caused a pivotal shift for our service desk. It taps directly into our JIRA history, instantly suggesting accurate resolutions for new support queries. The flexibility to deploy on our own infrastructure and choose our preferred LLM made it an easy decision.
Our clients are at the center of our operations, and the Mitigate AI chatbot represents a major step in enhancing their experience. Once fully deployed, it will offer 24/7 access to information, with CRM integration enabling answers tailored to individual contract and service details. Our goal is to empower clients to find relevant information instantly through our self-service portal. We are confident this will mark a significant improvement in how we support our customers.
We needed chatbots that could handle complex manufacturing queries without getting things wrong. Mitigate delivered exactly that — fast, accurate, and grounded in our actual product data. Our support team now spends time on real problems instead of answering the same questions over and over.
