A shopping assistant that knows your catalog
A conversational agent embedded in your store. It understands your full catalog, manages the cart, and guides shoppers to checkout — all through chat.
All names, companies, and data shown in demos are fictional and used for illustration purposes only.
A weekend shopper types: “gift for my dad who runs half-marathons, under €100.” The storefront chat surfaces three in-stock options, shows them side by side, and adds the winner to the cart — two clicks later, checkout is done. No category browsing, no abandoned search, no support ticket.
Behind the scenes, the agent composes three of Mitigate’s core building blocks — the chatbot for grounded answers, an agent that takes real action against your cart and catalog APIs, and extensions for store-specific logic — into a single conversational shopping experience embedded directly in your storefront.
How it works
Understand the request
A shopper types something natural — "running shoes for wet weather under €120" — instead of clicking through filter sidebars.
Search the live catalog
The agent narrows by attributes, compatibility, and current stock — not stale embeddings — and surfaces the right shortlist.
Compare and decide
Side-by-side product cards in the chat with the details that matter for this shopper, so the choice is obvious without category browsing.
Manage the cart in chat
Add, remove, change quantities, view cart, apply codes, check out — every step happens in the conversation with instant confirmation.
Hand off to checkout
When the shopper is ready, the agent passes the cart to your existing checkout flow — no new payment surface, no compliance surprises.
What gets captured
Attributes, compatibility, variants, stock levels, pricing — read live so the agent never recommends out-of-stock SKUs
Signed-in account, prior orders, currency, region, language — used to personalize answers without breaking privacy
Cart contents, applied promotions, shipping options — kept in sync with the storefront so the chat and the page never disagree
Page visits, viewed products, search queries — used as soft hints, not tracked for advertising
Why it works
Conversational discovery replaces keyword search and filter sidebars — shoppers describe what they want and get it.
Carts get built and closed inside the chat — fewer abandoned sessions, fewer support tickets about "how do I order this."
Every recommendation is grounded in your live catalog and stock, not a stale model.
Embed as a floating widget or a fullscreen interface, themed in your brand's CSS.
Each store's data stays isolated. Signed-in, guest, and anonymous shoppers handled separately. Usage limits keep cost predictable on high-traffic days.