Empowering Businesses with Innovative AI Solutions: Mitigate AI Platform

At Mitigate, we're always moving forward and seeking out new ideas to help people and businesses thrive. So, what's the deal with our AI Platform?

The first offering is our advanced chatbot technology. Many people are already familiar with chatbots - perhaps you’ve encountered them on various websites or used one yourself in a customer service context. However, our chatbot is distinctly different from the conventional systems you might have experienced. Unlike basic pop-ups that deliver automated, impersonal answers or simple interactions with a human agent, our approach to chatbots leverages cutting-edge artificial intelligence to create a more sophisticated and personalized user experience.

Imagine having the capability to create a real virtual assistant that not only helps resolve client issues but also provides insightful answers to questions or engages in casual conversation based on comprehensive company information. You might wonder, "Why would I want this?" The answer lies in the versatility and functionality of our chatbot, which is designed not just for customer interactions but also as a valuable resource for employees within an organization. This dual functionality enhances internal communication and support, streamlining workflows.

We offer chatbots that operate not only on external websites but are also integrated seamlessly within company platforms. This integration means that the chatbot can assist your employees in locating specific information about orders, retrieving internal documents, or answering procedural queries, all in real-time. This capability fosters a more agile work environment, allowing teams to work faster and more efficiently, ultimately saving a significant amount of time and resources.

Furthermore, the chatbot can be tailored to reflect the unique culture and voice of your organization, making interactions feel more natural and engaging. You can easily write a description of how a chatbot would write, including character. The AI behind our chatbots continuously learns from interactions, adapting to better meet the needs of users over time. This means that as more queries are processed, the chatbot becomes increasingly adept at providing accurate and relevant responses, thus enhancing user satisfaction and operational effectiveness. Regarding the chatbot's character, you have the ability not only to specify how the chatbot should communicate but also to customize attributes such as size, color, and length.

In summary, our product is designed to empower both customers and employees through innovative chatbot solutions that promote efficiency, enhance communication, and ultimately drive success for businesses. As we continue to develop this chatbot, we remain committed to exploring new features and capabilities that will further enrich the user experience and support the goals of organizations across various sectors. 

The second product we offer is a similar chatbot, but with an added feature: an e-commerce function. Sounds appealing, doesn't it? Well, it is. Essentially, it's like the original chatbot where you can write and find information, but it's even easier to locate the perfect product you're searching for. For instance, if your company has a website selling a wide range of items, from soap to perfumes, imagine it's December and a client needs to find gifts but doesn't know where to begin. With the e-commerce chatbot, it's incredibly fast and easy. The client simply types what they're looking for, like "affordable, good quality, pink bath bombs," and that's it, the e-commerce chatbot will find it and will suggest some products by analyzing client information. Just click on the product and that is it.

Stepping one leg into internal communication, I wanted to discuss the third product that we are offering. Well, it’s more or less the same features, but it’s more like an assistant that not only creates answers like a chatbot but also helps to find the right colleague who is responsible for the project. You may have the question, “Why do I need this? I can do it manually.” Well, yes, you can do it manually, but it would be nice if your JIRA ticket would be automatically forwarded to the right person, am I right? And if you received an email from a client, you already have an email draft answer ready to send to the client. You may ask, what is this product? Well, it's an AI Agent that is built to help companies automate their work.

It’s not like an AI Agent is stealing your job, but it helps you to do things faster and more proactively. The AI agent can be added everywhere you would like, in the JIRA system, in emails, on websites, in any program or platform you would like.The best part is that the chatbot and AI Agent are in one platform - Mitigate AI Platform.

The benefits are better than “I can do it by myself" or “I can use Gemini or ChatGPT and it will do the same thing with the email answers.” Yes, you can do it, but you would need to fill in all necessary information about the case, about the company, and about what you want to do or ask what you can do. You would need to share confidential information to get the best answer, but is it legal? I don’t think so, because when you are using an AI agent, all information will stay on your platform. The security is very high level, and there is no chance that your confidential information will be collected in some random AI chat. Also, without an AI agent, you would not be able to receive or send it to a specific JIRA project map or specific person who is responsible for the product.

The platform is like a database and workplace where you can collect all information, documents, links, etc., and it will stay there. Also, you will see a very simple work platform that you can adapt to and change. This platform empowers users to work faster and more proactively, driving success for businesses.